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Privacy Policy

Your privacy and data protection are our top priority

Privacy Notice

This policy explains how Glysa International collects, uses, and protects your personal information when you use our website or services.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Info

Name, email, phone, and delivery address

Payment Info

Billing details processed securely via payment partners

Order History

Purchases, shipping preferences, and order details

Usage Data

How you interact with our website and services

How We Use Your Information

We use your information only for legitimate purposes related to our service:

  • Process and fulfill your orders and deliveries
  • Send order confirmations and shipping updates
  • Provide customer support and resolve issues
  • Improve our products, services, and website experience
  • Send promotional offers — only with your explicit consent
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud and unauthorized access

Information Sharing

We Never Sell Your Data

Your personal information is never sold to third parties. We only share it in the limited circumstances below.

We may share your information only with:

  • Shipping and delivery partners to fulfill your orders
  • Secure payment processors to handle transactions
  • Service providers who support our operations (e.g. email, analytics)
  • Legal authorities — only when required by applicable law

Data Security

We implement industry-standard security measures to protect your personal information at all times:

  • SSL / TLS encryption for all data transmission
  • Secure servers and encrypted databases
  • Regular security audits and vulnerability checks
  • Strictly limited internal access to personal data
  • Data anonymization and minimization wherever possible

Your Rights

You have full rights regarding your personal data under applicable data protection laws:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Ask us to correct any inaccurate information
  • Deletion — Request erasure of your personal data ("right to be forgotten")
  • Restriction — Ask us to restrict how we process your data
  • Portability — Receive your data in a structured, machine-readable format
  • Withdraw Consent — Opt out of marketing communications at any time

Contact Us

Questions about this policy or want to exercise your data rights? Reach out to us:

Email

info@glysainternational.com

Phone

+91 98233 06748

Address

Glysa International, Mumbai, Maharashtra, India

Response Time

Within 48 hrs (Mon–Sat, 9 AM–6 PM)

Have a privacy concern?

We take all data requests seriously and respond within 48 hours.

Contact Us